FAQ

Once we have all your paperwork and our Truck Dispatcher understands your freight needs, then he/she will begin searching for loads. They will present you with the best loads options and discuss lane,rate, weight, type of freight being carried, single or multiple pick/drop, and other pertinent load information. If you decline the load we will search for another one until you are satisfied. However, this back-and-forth process with a Carrier and Broker/Shipper can be very demanding and freight can be sold to another Carrier during this time-sensitive negotiating process. Our Truck Dispatchers always use professional judgment and are trained to find the best paying freight. We heavily emphasize to our clients to inform us beforehand as to what acceptable per mile rate they will be comfortable with to avoid freight being sold to another carrier during this process.

We’ll find your freight through Loadboards (Spot Market),brokers and/or shippers and connections developed through our professional networks.

Yes, we can work with you on just ONE load also or more than one load as many as days you like.

The benefit to outsourcing your company’s truck dispatching needs solely depends on the type of company you are currently running. See the Benefits to Outsourcing Truck Dispatching.

• Single Owner-Operator or Company with multiple trucks, Companies looking for front-haul or back-haul loads can work with us.
• Work 1 on 1 with a professional Truck Dispatcher.
• The work schedule is made for the week .
• Reduce payroll taxes .
• Reduce unemployment insurance or unemployment taxes and payrolls .
• Reduce software expenses ,No more searching load boards .
• Reduce business expenses
• No more FILLING and Filing out burdensome paperwork .
• Reduce health insurance premiums
• No more freight negotiating
• Reduce office expenses
• Enjoy the benefits of working with a freight consultant .
• Perform Credit check of Broker or shipper before accepting any load.
• Tracking of the load , communication with all the parties until delivered safely.
• Sending BOL,POD ,shipping documents, Carrier Invoices directly to Customer/Broker or factoring company.
• Follow up with the carrier Invoice payments, collection emails etc.
• Directly receive 100% payment from broker, shipper or factoring company, we would not handle your payments.
• Pay us only our fees weekly once the load is delivered Direct to our bank account or by credit/debit card.
• Personalized services at a fraction of a cost .
• Lastly,Save time and money.

We work with Owner-Operators pulling one (1) tractor to Trucking companies operating full truck fleets, however, our ideal client is operating 20 or fewer trucks. We also work with manufacturers and the like utilizing dedicated lanes to deliver/ship product to their customers , but are searching for back/front hauls in order to prevent running empty.

Power only(Bob Tail),Van,Reefer,Flatbed /stepdeck and more.

Yes we cover all 48 states, you can call our independent truck dispatcher for a load from anywhere, your house, your yard, the place where you delivered your last load or a truck stop. It doesn’t matter.

Just the current week. You can cancel our services any time just email us with the reason of discontinuing our service, that you don’t want to use our service anymore and we will erase all your information from our database. Some of our larger fleets require contracts due to dispatching resources required to manage them. Please ask for details.

Once your company sends in all the necessary paperwork, an Agent of Trans-Formation Logistics will be assigned to your account. Your designated Truck Dispatcher’s duties is to understand your lanes, schedule, and types freight to be carried. They will work closely with you throughout this initial process. Trans-Formation Logistics are professionals and thoroughly understand the freight market. Our goal is to keep you and your equipment moving at profitable rates utilizing our dispatching strategies. Drivers may have requests as to where they would like to drive, and those requests will always be reasonably honored if the Owner- Operator utilizes their own equipment, but we will always express our concern if you decide to travel to a non-desirable area.

Once we begin working together, unless asked specifically to do so, you will not need to fill out any more paperwork to haul freight for shippers/brokers. But if any specific Broker/ Shipper requires more paperwork then Yes, we might need any more paperwork, but we try to handle all paperwork for you.

We will use brokers/shippers that pays the highest freight per mile. If your company is worried about the broker/shippers ability to pay, we can perform credit checks if desired.We only accept freight loads from reputable freight brokers that we know pay correctly. We have numerous freight Brokers that steadily call us offering us their freight loads to our truck base. They’ve realized that by proposing their freight loads to our Owner Operators base they receive professional service and more importantly they avoid putting their loads on load boards.